1. Introduction
SEA LIFE Tickets ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website sealife-tickets.com.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name and email address (when using our contact form)
- Any other information you choose to provide in messages
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide customer support
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Third-Party Cookies: From our partners (GetYourGuide, Klook) for booking widgets
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
5. Third-Party Services
Our website contains links to third-party ticket booking platforms (GetYourGuide, Klook). When you click these links, you leave our website and become subject to the third party's privacy policy. We are not responsible for the privacy practices of these external sites.
We recommend reviewing the privacy policies of any third-party services before providing your personal information.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Objection to data processing
- Data portability
To exercise these rights, please contact us using the information below.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this privacy policy or our data practices, please contact us at:
Email: contact@sealife-tickets.com